What do I ask the mechanic so I’m not just nodding along?

A clear description of the problem, possible causes in plain words, and what to ask before you approve work.


When to use
Before you drop the car off, or when a quote arrives full of words you don’t know.
Time
5 min

The prompt

My car is a with about . Here’s what it’s doing: . You can’t inspect it, so treat every cause as a guess. First, tell me if anything I’ve described means I shouldn’t drive it until it’s been looked at. Then help me prepare for the mechanic: a three-sentence description of the problem I can read out, covering when it happens and what I hear or feel; the possible causes in plain words, from most to least likely; and six questions to ask before I approve any work, including what’s urgent, what can wait, and what a written quote should show. Explain any term I’m likely to hear.

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